The destination of Cala Millor-Mallorca delivers this year’s SICTED distinctions

This program aims to ensure the quality of establishments and services that offer tourist services.

This Wednesday, April 19, the Auditorium of Sa Màniga has hosted the ceremony of delivery of plaques and diplomas in the establishments that this year have obtained the SICTED distinction or have renewed it.

This recognition distinguishes them with the Commitment to Tourism Quality for the work done to improve the quality management of the establishments.Throughout 2022 training sessions have been carried out, including a session on circularity plans, as well as individualized technical assistance within each of the establishments to bring them closer to the tools that this system of continuous improvement of tourism management puts at their disposal.

In addition, the Quality System also includes two annual quality tables in which the results of different surveys and comments made in the member establishments are exposed. Prior to the awards ceremony, a stress management workshop was held with the active participation of all attendees. From the City Council of Son Servera and Sant Llorenç des Cardassar we encourage establishments that are not yet part of the SICTED quality program to join. You can request information with contact details at montse.orta@sonservera.es or mmelia@santllorenc.cat.

SICTED is a quality management system easy to implement with continuous support from the staff of the tourism administrations and is the easiest option for those tourist establishments that want to have a management system, but do not want or can not devote large human and financial efforts. It is a system promoted by the Secretariat of State for Tourism (SET) and the Spanish Federation of Municipalities and Provinces (FEMP), so it is considered as one of the approved management systems, valid for compliance with the relevant law.

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